We respond to all inquiries within 24 business hours. For customers with an active support contract, we offer priority support channels available 24 hours a day, 7 days a week.
Our team will respond within 24 business hours. You can also email us directly or visit us in Puerto Varas.
We respond to all inquiries within 24 business hours. For customers with an active support contract, we offer priority support channels available 24 hours a day, 7 days a week.
Yes. We offer on-site assessment visits during which our engineers analyze your process, identify opportunities for improvement, and propose a customized solution. Contact us to schedule a visit.
To provide an initial quote, we need to know: the type of process (fillets, whole fish, smolt, etc.), the approximate daily volume, the species you handle, and whether you already have management systems in place. With this information, we can prepare a technical proposal within 3–5 business days.
Yes. We have an active presence in Norway and experience with international implementations. Our systems are designed to operate in a variety of regulatory and infrastructure contexts. Contact us to discuss your specific needs.
Once the contract is signed, we assign a dedicated project engineer. The process includes: a detailed site survey, hardware installation, model configuration and calibration, integration with existing systems, and training for the operations team. Everything is fully documented, with no surprises.